Tasks & monitoring

No more debate about who picks things up

Tasks are recorded per contract and Looop triggers them at the moment you choose. The right person is assigned automatically, and even what's due a year from now is already queued.

A task without an owner isn't a task

Agreements about who does what, and when, fall apart the moment they live only in someone's head or an email. Looop ties every task to a contract, a moment and a person.

What tasks in Looop cover

From notice periods to SLA measurements: everything a contract requires sits on one board.

Triggered when you want

Pick your own moment, or let the task appear 90 days before the expiry date by default.

Measure KPIs and SLAs

Record per contract which performance to measure and how often. Looop turns it into a task automatically.

Assigned automatically

The responsible person gets the task by name, so nobody has to work out whose turn it is.

One task board

Every task from every contract together, with status and due date in a single overview.

Future tasks, separately

Anything not yet triggered sits in its own tab, so you can see what's coming next year too.

Recurring without effort

Set up a quarterly measurement once. The next one appears as soon as the previous is completed.

In practice

"I thought you were doing that."

A contract brings work with it: reviewing a notice period, measuring an SLA, preparing a renewal. Those agreements get made in a meeting and then rarely recorded anywhere. When the moment arrives, nobody feels like the owner, and afterwards it's mostly unclear who should have acted.

In Looop every task is tied to a contract, a moment and a name. The responsible person is assigned automatically the moment it's triggered, and tasks due later already sit in their own tab. That way you lose neither a current nor a future task.

Show me in a demo

How it works

01

Create the task from the contract

You record what needs to happen inside the contract itself, so it's always clear where a task came from.

02

Choose the moment

A fixed date, a recurring measurement, or 90 days before expiry by default. Looop keeps track of the clock.

03

Looop assigns and monitors

At the right moment the task appears on the responsible person's board, with the contract details attached.

KPIs and SLAs

Measure the performance you agreed on

Quality commitments appear in almost every contract but are rarely measured consistently. Link a KPI or SLA to a contract and Looop turns it into a task at the agreed moment, so your review is based on figures instead of impressions.

  • Uptime of software you provide or consume
  • Response and resolution times in support
  • Delivery times and quality terms with suppliers

Measurements this month

Hosting partner uptimeOverdue
Support contract response timeThis week
Supplier A delivery timeMet

No more debate about who picks things up

We'd be glad to show you in a demo how tasks, deadlines and KPI measurements land on the right desk by themselves.

Contract Tasks and KPI Monitoring | Looop